Privacy policy
Privacy Policy
Effective Date: August 20, 2026
1. Introduction
Meshify Studio (“Meshify Studio,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit or use meshifystudio.com, submit an inquiry or project request, purchase or request our services, communicate with us, or otherwise interact with Meshify Studio.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy. Where applicable, we will obtain any consent required by law before collecting or using your information for specific purposes.
2. Information We Collect
Depending on how you interact with Meshify Studio, we may collect the following categories of information.
2.1 Information You Provide
This may include:
- Full name
- Email address
- Phone number
- Billing or business information
- Company or organization name
- Information submitted through contact forms, project inquiry forms, or “Start a Project” forms
- Project requirements, specifications, references, instructions, and other information you voluntarily provide
- Files, images, documents, artwork, product information, or other materials submitted for a project
- Communications and correspondence between you and Meshify Studio
- Information you provide when requesting customer support or revisions
You should only provide information and files that you are authorized to share with us.
2.2 Payment and Transaction Information
When you purchase our services, we may collect or receive information necessary to process, confirm, and manage your transaction. This may include billing information, payment status, transaction identifiers, and other information required for payment and order management.
Payment information may be processed through the payment method or payment service selected by Meshify Studio. We do not retain complete payment-card credentials unless necessary and permitted for the applicable payment process.
2.3 Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Approximate location derived from technical information
- Pages viewed and interactions with our website
- Referring or exit pages
- Date and time of website visits
- General website usage and diagnostic information
This information may be collected through cookies, analytics technologies, server logs, or similar technologies.
3. How We Use Information
We may use collected information to:
- Provide, manage, and deliver our services
- Review and respond to project inquiries
- Understand your project requirements
- Prepare estimates, proposals, or project communications
- Process and manage orders and payments
- Deliver completed work and project files
- Communicate with you regarding your project, order, account, or inquiry
- Provide customer support
- Manage revisions and other project-related requests
- Maintain and improve our website, services, and customer experience
- Monitor website performance and security
- Detect, prevent, and investigate fraud, abuse, unauthorized activity, or security incidents
- Maintain appropriate business and transaction records
- Comply with applicable legal, regulatory, accounting, or contractual requirements
- Send marketing or promotional communications where permitted and, where required, with your consent
We will not use your personal information for purposes that are materially incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.
4. Project Files and Client-Provided Materials
Meshify Studio may receive files and materials from clients as part of providing creative and digital services.
These materials may include, for example:
- Product images
- Logos and brand assets
- Reference images
- 3D models
- CAD files
- Artwork
- Technical specifications
- Documents
- Product information
- Other project-related materials
We use these materials primarily to understand, produce, modify, render, animate, or otherwise fulfill the requested project.
Clients are responsible for ensuring that they have the necessary rights and permissions to provide these materials to Meshify Studio.
We do not intentionally use confidential client materials for unrelated purposes. Project materials may, where reasonably necessary, be accessed by authorized personnel, contractors, or service providers involved in completing the relevant project.
5. Communications and Marketing
We may contact you regarding:
- Project inquiries
- Quotes and proposals
- Orders and payments
- Project updates
- File delivery
- Customer support
- Account or service-related matters
- Important website or service changes
Where permitted by applicable law, we may also send promotional or marketing communications.
You may opt out of non-essential marketing communications at any time by using the unsubscribe mechanism provided in the communication or by contacting us.
Opting out of marketing communications does not prevent us from sending essential transactional or service-related communications.
6. SMS Messaging
If you voluntarily provide your mobile number and separately opt in to receive SMS communications from Meshify Studio, you may receive messages relating to your projects, inquiries, appointments, orders, account notifications, or other permitted service communications.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to an applicable message. For assistance, reply HELP or contact us using the contact information provided below.
SMS consent is not a condition of purchasing services from Meshify Studio.
We do not sell or use SMS opt-in information for unrelated marketing purposes. Mobile information, including text-message originator opt-in data and consent, will not be shared with third parties or affiliates for their own marketing or promotional purposes, except where disclosure is required to provide the requested messaging service or as required by law.
7. Cookies and Similar Technologies
Meshify Studio may use cookies and similar technologies to operate, secure, analyze, and improve our website.
These technologies may help us:
- Keep the website functioning properly
- Remember certain preferences
- Understand website traffic and usage
- Identify technical issues
- Improve website performance
- Measure the effectiveness of marketing activities, where applicable
Depending on your browser, device, and location, you may be able to control or disable certain cookies through your browser settings or applicable cookie controls.
Disabling certain cookies may affect some website functionality.
8. How We Share Information
We do not sell your personal information.
We may disclose information to third parties when reasonably necessary for legitimate business purposes, including:
Service Providers
We may use trusted third-party providers that assist with services such as:
- Website hosting
- Cloud storage
- Payment processing
- Email and communication services
- Analytics
- Customer support
- File transfer or delivery
- Website security
- Business administration
These providers may process information only as necessary to provide their services to us or as otherwise permitted by applicable law.
Legal and Regulatory Requirements
We may disclose information when we reasonably believe disclosure is necessary to:
- Comply with applicable law, regulation, legal process, or governmental request
- Protect our rights, property, or safety
- Protect the rights, property, or safety of clients or other individuals
- Detect or investigate fraud, security incidents, or unlawful activity
- Enforce our agreements or terms
Business Transactions
If Meshify Studio is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable legal requirements.
9. Third-Party Services and Links
Our website or communications may contain links to third-party websites, platforms, payment services, or other external services.
Those third parties operate under their own privacy policies and terms. Meshify Studio is not responsible for the privacy practices, security, or content of third-party websites or services that we do not control.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
10. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no website, online service, electronic transmission, or storage system can be guaranteed to be completely secure.
Accordingly, while we take reasonable precautions to protect information, we cannot guarantee absolute security.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, preventing fraud, and complying with legal or regulatory obligations.
The length of time information is retained may vary depending on the type of information and the circumstances in which it was collected.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.
12. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request restriction of certain processing
- Object to certain uses of personal information
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
- Request information about how your personal information is processed
These rights are not absolute and may be subject to legal exceptions or limitations.
To make a privacy-related request, please contact us using the contact information below. We may need to verify your identity before processing certain requests.
13. International Clients and Data Transfers
Meshify Studio may work with clients located in different countries.
As a result, personal information may be processed or stored in countries other than the country in which you reside, including countries where our service providers or business partners operate.
Where required by applicable law, we will take appropriate measures regarding international transfers of personal information.
14. Children's Privacy
Our website and services are not intentionally directed toward children who are below the minimum age required under applicable law to provide their personal information independently.
We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.
15. Confidentiality of Client Information
We understand that projects may involve commercially sensitive information, proprietary designs, product concepts, brand assets, or other confidential materials.
We will handle client-provided information in accordance with our contractual obligations and this Privacy Policy.
Where a separate confidentiality agreement or non-disclosure agreement (“NDA”) applies to a project, the terms of that agreement may provide additional protections and obligations concerning confidential information.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, legal requirements, or other circumstances.
When we make changes, we will update the Effective Date at the beginning of this Privacy Policy.
We encourage you to review this page periodically to remain informed about how we handle personal information.
17. Contact Us
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have a concern regarding the handling of your personal information, please contact Meshify Studio through the contact information provided on our website.
Website: meshifystudio.com
Business: Meshify Studio
For privacy-related inquiries, please use our official contact channel so that your request can be properly reviewed and handled.
